The Drop Kerb Company
These Terms & Conditions (“Terms”) govern all services provided by The Drop Kerb Company (“we”, “us”, “our”). By engaging our services or using our website, you (“the customer”, “you”, “your”) agree to be bound by these Terms./
1. Payment Terms
1.1 Unless otherwise agreed in writing, payment is due in full immediately upon completion of the work.
1.2 Completion is defined as the point at which the agreed scope of work has been carried out and you have had a reasonable opportunity to inspect the work.
1.3 We reserve the right to charge interest on overdue payments at the statutory rate permitted under the Late Payment of Commercial Debts (Interest) Act 1998, where applicable.
1.4 Failure to make payment on completion may result in suspension of further work and/or legal recovery action.
2. Retention of Title (Ownership of Materials)
2.1 All materials, products, and goods supplied or installed by The Drop Kerb Company remain our property until full payment has been received.
2.2 Until ownership transfers to you, you agree to:
- Keep the materials in good condition
- Not remove, alter, or allow third parties to interfere with them
- Allow us access to recover materials in the event of non‑payment
2.3 If payment is not made in full, we reserve the right to remove any materials or goods supplied, where legally permissible and safe to do so.
3. Quotes and Pricing
3.1 All quotations are valid for 30 days unless otherwise stated.
3.2 Any additional work requested or required due to unforeseen circumstances may incur extra charges, which will be agreed before work continues.
4. Access and Customer Responsibilities
4.1 You must ensure clear access to the work area and remove vehicles, obstacles, or personal property prior to the start of work.
4.2 You must disclose any known underground utilities, hazards, or restrictions that may affect the work.
5. Liability
5.1 We will carry out all work with reasonable care and skill.
5.2 We are not liable for:
- Pre‑existing damage
- Issues caused by unstable ground conditions
- Damage resulting from misuse, neglect, or lack of maintenance
5.3 Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
6. Cancellations
6.1 If you cancel work after materials have been ordered or work has commenced, you may be liable for costs incurred up to the cancellation date.
6.2 If the contract was agreed at your home, you may have a statutory 14‑day cooling‑off period under consumer law. We can include a full clause for this if needed.
7. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.